Trouble shoot

[Ericoil]

My Arlo camera is pointed down towards driveway but when I look at the footage on the app it’s showing that it’s pointing up and to the left instead of center and down. I have removed batteries and reset the system and it is still doing it. Also came to realize that now my living room camera is doing the same thing. I use my cameras regulary and have never come across this issue. Any help would be greatly appreciated

[StephenB]

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@Ericoil wrote:
My Arlo camera is pointed down towards driveway but when I look at the footage on the app it’s showing that it’s pointing up and to the left instead of center and down. 

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What camera models do you have?

Are you also seeing this in the web browser and in downloaded files?

[fozarlo]

I also have this problem and just posted about it.  It affects two of my three cameras.

[fozarlo]

On my cameras it's only capturing top left, in both liveview and downloaded files.  Very frustrating.  It's obviously affecting a few cameras out there.  

[jguerdat]

Is any zoom/cropping being used in the camera Video Settings?

[TomMac]

reset the crop/zoom by clicking on the pic in same