Have one camera that is passing motion detection test but stops recording to the cloud

[yy27]

I have one camera that is passing the motion detection test and might work a few times after restarting (or removing and re-syncing device to base station). But then it stops recording or uploading any videos to the cloud. This seems to be a recent issue, and all my firmware says its up to date.

[JessicaP]

Hi yy27,

Are you able to view the recordings from your library through the web client on your computer? Have you also tried removing and re-inserting the battery from your camera to see if that helps too?