Usb Cable issue

[Jason1971]

Has anyone been able to get a ribbon cable from Arlo for the Pro2?
I know there are numerous request but I have never made any progress. You get sent into a loop of no answers.

[jguerdat]

Parts aren't available. You'd need to buy a dead camera for parts.

[Jason1971]

How nice of you to let them off the hook for poor quality.  I’ve lost service on three of 4 cameras due to this problem.  These cameras are not the least expensive on the market and should last longer than 1 year.  If I have to buy my own ribbon cable from Amazon to repair them I will.

but I will make it my mission to let every review site know the problem exist and what to expect from Arlo.

[jguerdat]

I'm not letting anyone off the hook, including you. I've had a variety of these cameras since almost the beginning of Arlo and have never had a ribbon cable get damaged. While that can be plain dumb luck, the fact that you've managed to destroy multiple ones leads to the conclusion that you're man-handling them, causing your own issues. Blaming any manufacturer for mishandling of the product is poor form.