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Geofencing not working after recent Arlo outage

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soodvarun
Initiate
Initiate

Hi,

  Ever since the big outage with Arlo services couple of days ago, Geofencing does not working anymore. 

 

App is unable to change Home and Away mode when I enter/leave geofence. Even after opening the app, mode does not change. I have to go to modes and switch from Geofencing to some other mode and then back to Geofencing for app to recognize I am away or at home.

 

As per customer support, I have reinstalled the Arlo app but it did not help. I am on Apple iOS 7 plus phone. Customer support is saying that app update has caused lots of devices to break. Its been days and no fix yet. 

 

Anyone else facing the same problem?

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bossarch
Aspirant
Aspirant

I have been experiencing the same isse.  I have to reset the geofence everytime.

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