Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Geofencing issue - "unavailable" when looking at "Enabled mobile Devices" section

Reply
Discussion stats
  • 1 Reply
  • ‎2020-08-24 06:34 PM
  • 630 Views
  • 0 Likes
  • 2 In Conversation
Markathome
Follower
Follower
‎2020-08-24 06:34 PM

My wife's phone and my phone say each other are "unavailable" when looking at "Enabled mobile Devices" section of geofencing. Why? Worked until recently.

Labels:
0 Likes
Reply
Message 1 of 2
630
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2020-08-25 03:59 PM

HI @Markathome 

 

Do you happen to have a screenshot of this message? Do both phone have the Arlo mobile app V2.19.1 installed?

0 Likes
Reply
Message 2 of 2
593
Discussion stats
  • 1 Reply
  • ‎2020-08-24 06:34 PM
  • 631 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.