Arlo|Smart Home Security|Wireless HD Security Cameras

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G514
Follower
Follower

I have a 4 camera Arlo Pro 2 System. I have multiple devices with the same name in my Geofencing list, which is quite confusing. I contacted support to find out how to delete the devices and their only solution was to completely hard reset the base station, but that would also mean setting up the whole system all over again, including all of the cameras. That seems really dumb and I can't believe there's no more convenient way to do somehting so simple. 

 

Can anyone suggest another solution?

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JamesC
Community Manager
Community Manager

G514,

 

At this time, old or unused devices cannot be removed from the Geofencing list. You can disable any old or unused device by deselecting the checkbox next to it's name.

 

JamesC

skibumPNW
Aspirant
Aspirant

This seems like a crazy limitation of the Arlo app. Please allow future versions to delete old devices.

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