Firmware update charge for $99??

[jeevabaski]

I have brought the camera in August  and the camera and door bell went offline and when I reach to customer care and they asking $99 to update the firmware . Its like hidden charges ?

[dcfox1]

You searched for Arlo support and got a scam number. Use the Contact Us link below for the correct number. 

[jeevabaski]

Can share the Arlo customer care number  here 

[dcfox1 · Accepted solution]

The link for the number is at the bottom of this page. Just scroll down below my post and click "Contact Us". It will show the number. 

[JessicaP]

Hi jeevabaski,

To add on, read this article to help how to avoid any other Arlo support scams: How can I avoid Arlo support scams?