Arlo|Smart Home Security|Wireless HD Security Cameras

Re: Firmware update charge ?

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jeevabaski
Aspirant
Aspirant

I have brought the camera in August  and the camera and door bell went offline and when I reach to customer care and they asking $99 to update the firmware . Its like hidden charges ?

Model: VMB4000 | Arlo Pro/Pro2 Base Station
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dcfox1
Master
Master

The link for the number is at the bottom of this page. Just scroll down below my post and click "Contact Us". It will show the number. 

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dcfox1
Master
Master

You searched for Arlo support and got a scam number. Use the Contact Us link below for the correct number. 

jeevabaski
Aspirant
Aspirant

Can share the Arlo customer care number  here 

dcfox1
Master
Master

The link for the number is at the bottom of this page. Just scroll down below my post and click "Contact Us". It will show the number. 

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JessicaP
Arlo Moderator
Arlo Moderator

Hi jeevabaski,

 

To add on, read this article to help how to avoid any other Arlo support scams: How can I avoid Arlo support scams?

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