Arlo|Smart Home Security|Wireless HD Security Cameras

False Device on Arlo System Set Up but cannot delete device

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Herm
Aspirant
Aspirant

I inadvertently set up a "False Device" in the process of initial setup of my system. I have not been able to delete this device. Can this be done and can anyone offer a solution?

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jguerdat
Guru Guru
Guru

Are you referring to the "second base" listed in My Devices? That's the siren and is there so you can name it for your own purposes.

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TomMac
Guru Guru
Guru

Does it ( the device ) show up in settings?

If so see if Remove Device is there.

 

If not, you may have to remove all cameras and then the base, do a full reset ( hold reset about 10 secs till led flashes )

then reclaim base and add cameras as if new.

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Morse is faster than texting!
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Herm
Aspirant
Aspirant

It does indeed show up and it can not be removed.

I had thought of your solution but did not want to go to all that trouble. I was looking for a simpler solution.

I may just leave it there as it causes no problems.

Thanks for your prompt reply.

TomMac
Guru Guru
Guru

What fake device did you setup....?

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Morse is faster than texting!
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jguerdat
Guru Guru
Guru

Are you referring to the "second base" listed in My Devices? That's the siren and is there so you can name it for your own purposes.

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