Arlo|Smart Home Security|Wireless HD Security Cameras

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Tim_Keithy
Follower
Follower

Hi,

In the APP Arlo Secure,

I am deleting the 'Grant Access - Accepted' friend, it pops up to confirm to remove your friend <OK>.  but it still appears in Grant Access List.  Which I have no longer communicate with this friend.

I am using free (Not subscribe to any plan)

In web browser

my.arlo.com/account

After loged in. It displays only to subscribe monthy or yearly member fee

 

I Very appreciate any help .

Thanks

6 REPLIES 6
aroberts4741
Aspirant
Aspirant

I have the same issue.  Tried to delete on the app and on the website using edge and chrome (incl incognito).  Same problem.  I'm interested in following this b/c I need to get an ex off of my acount.

ShayneS
Arlo Moderator
Arlo Moderator

Thank you for the feedback. Are you still experiencing this and is it occurring with Android or iOS and which version of the Arlo app?. 

Normak
Aspirant
Aspirant

Having the same problem here…. Definitely a bug!

ShayneS
Arlo Moderator
Arlo Moderator

@Normak

 

Thanks for reporting, Is it occurring with Android or iOS and which version of the Arlo app?. 

GeorgeP1802t
Aspirant
Aspirant

I have the same issue and configuration (Arlo Pro2). I dismissed the request to a subscription plan. 

 

Note, the issue surfaces on Android, iOS, and Web Interface.

 

ShayneS
Arlo Moderator
Arlo Moderator

@aroberts4741 

 

Is this occurring with iOS or Android and what Is the version number of the Arlo app? 

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