Arlo|Smart Home Security|Wireless HD Security Cameras

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PiperG
Aspirant
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My question is about a wireless camera that I currently have hard wired on my front porch. I created a zone to eliminate the camera constantly being triggered by a blowing flag. I soon realized that the zone was too big and preventing the camera from picking up motion I wanted on camera. I deleted the zone.

 

It appears there is still a "ghost zone". It often will pick up someone leaving the house, but not coming in the house. In one video it recorded me leaving the house and then I just disappeared - at the exact point the original zone was created.

 

Should I try to restore to factory defaults? Ideas please?

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StephenB
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Guru

@PiperG wrote:

In one video it recorded me leaving the house and then I just disappeared - at the exact point the original zone was created.

 


I don't think that is related to the activity zones.  Normally that's a stream that somehow got corrupted.  If you have local storage connected to the base, you could check that particular recording.  Another thing you could do is check it using AviDemux ( http://avidemux.sourceforge.net/ ).  That often will let you see parts of the recording that aren't displayed by other players.

 

Are you seeing any evidence of the lost connections with this camera?

 


@PiperG wrote:

 

Should I try to restore to factory defaults? Ideas please?


I would start by removing the camera from the account, and then re-adding it.

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