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Change email - verification email

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Compo111
Follower
Follower

I wanted to change my registered email address for security reasons. Unfortunately I mis-spelt the new email address and hence I haven’t received the verification email.

I’m now locked out of the Arlo App. 
I hope you can help. 

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ShayneS
Arlo Moderator
Arlo Moderator

Hey @Compo111

 

 I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43177886

Keickleberry
Aspirant
Aspirant

I am having the same problem, and so I created that same email and I’m still not receiving the verification email. Now I can’t get into the account to fix it.

ShayneS
Arlo Moderator
Arlo Moderator

HI @Keickleberry

 

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43331120

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