Arlo|Smart Home Security|Wireless HD Security Cameras

Change email - verification email

Reply
Discussion stats
  • 3 Replies
  • 600 Views
  • 0 Likes
  • 3 In Conversation
Compo111
Follower
Follower

I wanted to change my registered email address for security reasons. Unfortunately I mis-spelt the new email address and hence I haven’t received the verification email.

I’m now locked out of the Arlo App. 
I hope you can help. 

3 REPLIES 3
ShayneS
Arlo Moderator
Arlo Moderator

Hey @Compo111

 

 I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43177886

Keickleberry
Aspirant
Aspirant

I am having the same problem, and so I created that same email and I’m still not receiving the verification email. Now I can’t get into the account to fix it.

ShayneS
Arlo Moderator
Arlo Moderator

HI @Keickleberry

 

I have escalated your case & someone from support will be reaching out to you as soon as possible. I have provided your escalations number here: 43331120

Discussion stats
  • 3 Replies
  • 601 Views
  • 0 Likes
  • 3 In Conversation