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Cannot use alro app using cellular saying no internet connection. But work good on any wifi
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Cannot use alro app using cellular saying no internet connection. But work good on any wifi. Problem started recently. I am using iPhone XR. Mobile app version is 2.12.3
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Arlo Mobile App
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Hi @Milon
Can you provide a little more detail regarding this issue you are experiencing. I am not able to replicate this. Do you happen to have a screenshot of the error medssage?
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Attach is screen. Even I tried to uninstall the app. Restarted my iPhone and waited more then 6 hours and installed the app again. Still the problem persists.
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Have you verified if your mobile data is functioning for other tasks, online apps?
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Yes I can use all the other app. I am getting call on my ring app, google maps, Apple Maps, only Arlo app is stop working. Attached is another screen
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Even this message I am sending on cellular
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Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support
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