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gpmike
Guide
Guide

Beginning 2 days ago cannot login from a PC

After clicking the LOGIN button - button dims and nothing happens

Windows 10

Kaspersky

Chrome - cleared cache and cookies - FAIL

Tried Edge - FAIL

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jguerdat
Guru Guru
Guru

Kaspersky has caused issues in the past but haven't heard of recent problems. Try disabling it first to see if that helps.

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jguerdat
Guru Guru
Guru

Kaspersky has caused issues in the past but haven't heard of recent problems. Try disabling it first to see if that helps.

gpmike
Guide
Guide

Kaspersky is the culprit.  I had disabled web-virus protection after posting this.  Login OK, enabled and still working?

Sigh!!!

gpmike
Guide
Guide

The only website I have trouble with is Arlo.   Previously the information in the userid/password was garbled but if I clicked login twice it would work.  Now it doesn't work unless I disable Kaspersky Protection/Web-antivirus.  Entered the arlo website into the trusted URL of Kaspersky - still fails.   What is so unique about this website login that drives Kaspersky nuts?

 

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