5 second lag on Pro 2 live view when camera detected motion and records 5 seconds later

[spewin]

5 second lag on live view and when camera detect motion records 5 seconds later  my upload speeds are 15-19 mbps, the hardware is capable of performing properly but firmware wont allow im convinced its a firmware issue. Can anyone help please, Had similar issues few years ogo bought jbl speakers which require an app. They wouldn't work properly till jbl improved app. I think lagging issues are due to arlo app

[TomMac]

Confirm the issue of lag is from the app by using the web access;

https://my.arlo.com

[spewin]

if its not the app then what do you think it is

[spewin]

hi tommac went there its cool nice and big and easy with mouse but kept clicking on live button and nothing, can turn on and off etc but wont live stream

[TomMac]

If it doesn' live stream, the problem is more than likely FLASH.... most browsers turn off by default

In Fire Fox, click on the lego icon next to left of address bar to enable

others have diff methods

[spewin]

hi mate excuse ignorance whats a fire fox etc  computer is hp windows 10  wounldnt I go to device manager     also my cam steams fine

[spewin]

ah a web browser don't have it got interne explorer but googles my home page and use that, ill have to download firefox and don't know if I wanna do that

[TomMac]

Well, Edge and Chrome will also work....  your choice

The Arlo website supports the following browsers:

• Internet Explorer 10 or above. For more information, visit What can I do if I can't access Arlo's website when I use Internet Explorer 10?.
• Firefox 3.5 or above.
• Safari 3 or above (except on Windows and Linux)
• Google Chrome (any version)