I've tried changing camera names from app and from website. I've tried removing device (camera) and resyncing/re-adding to system and it still will not save camera name ro what I'm trying to add it as.....
Just making sure you are hitting save in the upper right if using the web client to change it. I missed that the first time I changed a name. On the app in auto saves it, I get the spinning icon when it saves it after hitting return in pop up keyboard at least in IOS.
I just installed a renewed base and cameras from Amazon.
I installed the camera through the Arlo app add new device and named the camera. I wanted to rename one camera in settings, my devices, and picked the camera then picked the pencil and renamed and saved. Name doesn’t save.
I have removed and re installed camera and still can’t rename it.
I just tried it here and it worked. Since you resynced them, short of rebooting the base and removing the camera battery and reinserting to reset them if you haven't yet, you can contact support below. Or maybe someone has another suggestion.
I’m having the same problem with Arlo Pro cameras.
Tried to rename with web and Arlo app. The web page will rename them however it won’t keep new mane after you log out. I’ve removed and reinstalled camera and they still have the original name.
Thanks for your reply, I have done everything you list with no change.
I have tried using the web page with desktop to rename cameras, it will let you rename them until you logout and the names revert back to original names.