Can't log in to Arlo App on the Android phone. Can see Arlo account on computer. Says timed out.

[prooutfitters]

I can't log in to the Arlo App on my phone - this is since couple month already. I tried to ask Arlo support by their chat today - but it always drops me out before I even receive an answer. Waiting for an hour in the line to chat - and then - just trowing me out... This is really nuts... I can see my arlo account on computer but not in the App. It uploads for a long while and then always give me a message: You are timed out... And this is it. I have tried to crash down the App from the phone and then downloaded and installed it again - but its not working. I have Android.

[JessicaP]

Hi prooutfitters,

What Android version are you running? Have you tried reinstalling the Arlo app and rebooting your Android device? If you're still experiencing the issue, could you provide a screenshot?