Can’t find base station VMB4500 New Setup

[RIG]

New Setup, have connected base station to router via Ethernet cable, blue LED light, which means is connected to internet. Can ping base station etc.

Downloaded Arlo App from Apple App Store.

Launched app search for base station and can not find it.

Tried resetting base station 5 times and still can’t connect.

Have read many threads but none help.

I’m thinking it’s possibly a HW issue, any ideas?

[TomMac]

you can also try to link via the web and browser ( I find it more stable )

my.arlo.com