Can't Complete Arlo Pro Survey

[MandoCommando]

I received an email about completing a review, but when I go to submit after doing so, I receive an error that states "bad request."  

[JamesC]

MandoCommando,

Can you provide a screenshot of the survey email along with the error message you receive?

JamesC

[MandoCommando]

I’ll post a couple. I’m only able to do one photo at a time.

[MandoCommando]

Takes me to survey after clicking email.

[MandoCommando]

Then I get this after attempting to submit.

[JamesC]

MandoCommando,

What model device are you using? Do you get the same error if you try completing the survey from a different device (such as a laptop or desktop computer)?

JamesC

[MandoCommando]

I tried both on my iPhone and MacBook. Would it be a browser issue if it’s safari? Is it possible that survey option doesn’t exist anymore? I received a second survey type email, but it didn’t offer a comment option.

[JamesC]

MandoCommando,

This should now be resolved. Please let me know if you're still having issues with the survey.

JamesC

[MandoCommando]

Thanks, it still doesn’t work. I tried a work PC to make sure it wasn’t related to a Mac or Safari issue.