Arlo|Smart Home Security|Wireless HD Security Cameras
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Cody3050
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‎2020-01-23 08:25 AM

I have an external hard drive hooked up to my bad station and it says it's connected and recording to it but I can't view the videos. Am I missing where you can switch between cloud and local storage or do I have to disconnect the drive and plug it into my PC? Thanks

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ShayneS
Arlo Moderator
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‎2020-01-23 03:41 PM

Hi @Cody3050

 

With your base station VMB4000, you will need to manually insert the flash drive in to a computer to view the recordings. The new Arlo SmartHub (VMB5000 or VMB4540) support the new feature "Direct Storage Access". I will attach the link to this feature in case you are interested - What is Direct Storage Access and how do I use it?

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