Cameras stopped working after trial

[MrsKrimedog]

I was giving a free trial that I didn’t want and now none of my cameras will work. They say I need a subscription. They worked fine before.  Arlo Pro 2 cameras. I do have the doorbell that I pay for subscription.  

[jguerdat]

The free trial should have been for the doorbell alone. The old cameras don't need a subscription. How many Pro 2 cameras do you have? Have you rebooted the base? Have you tried the web client (my.arlo.com)?

[StephenB]

Also, can you double-check the camera models and make sure they are Pro 2s?  (VMC4030P).

[MrsKrimedog · Accepted solution]

Thanks.  Arlo told me to delete camera and add it back and now all of mine are working again.