Cameras showing armed on app when scheduled but cameras will not turn on

[Patmycat]

It seems that Arlo's scheduling feature is as useless as the geofencing. The app tells me that the system is armed yet the cameras remain asleep until I manually turn them on. It started with with one camera but now it is all three. What is the point of having them scheduled for when I am away when I need to manually sync them everytime?

I have re-synced, closed the app reinstalled etc, but they still refuse to activate when scheduled.

I've just about had enough of Arlo and I've only had it for two months. Any ideas?

[jguerdat]

The schedule works fine here. I would remove the schedule entries completely and then recreate it.

[Patmycat]

I have tried rescheduling that but there is always at least one camera (not always the same one) that I have to manually sync or wake up by going to a live feed. I have given up on anything but arming and disarming manually.  Arlo are charging a premium price on a product whose features only work half the time. I will not be buying anymore of their products.

[JessicaP]

Hi Patmycat,

Have you tried setting the schedule through the web client on your computer to see if that helps?

[Patmycat]

Yes I've tried that. I've given up on using that feature, and others on these cameras.  Arlo charge a premium price for a product that is highly unreliable.  I'm close to returning the product for a refund and certainly will not be buying or recommending Arlo products in the future.

[Patmycat]

Thanks anyway

[Patmycat]

No solution was fund due to Arlo being overpriced junk.

[JessicaP]

If you still have problems with your camera, contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link.