Arlo|Smart Home Security|Wireless HD Security Cameras

Camera not syncing (Pro 2). Any repair services out there? It's less than 2 years old.

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sg1009
Aspirant
Aspirant

So this camera won't sync to either of my base stations. Serial number isn't registered to another account.

I've been onto support for the last week and although they know it's less than 2 years old they won't replace it because I haven't got the original receipt. 

 

Are there any repair services out there? Support don't know of any.

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
jguerdat
Guru Guru
Guru

The typical warranty period is 1 year, not 2, unless you live in specific countries. However, even if you have the 2 year version, they will always ask for the receipt to prove the age. Most, if not all, manufacturers will do this. You may be able to get a duplicate receipt from the store.

 

Sorry, no repair services for Arlo and most other current electronic devices. It would probably cost as much or more for repair compared to purchase of another device.

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