Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Camera not recording

Reply
Discussion stats
  • 2 Replies
  • 2014 Views
  • 1 Like
  • 3 In Conversation
judy2270
Follower
Follower

I have adjusted the setting to maximum sensitivity as well as medium and my camera does not record. What am I doing wrong?

 

2 REPLIES 2
TomMac
Guru Guru
Guru

Make sure you're adjusting the sense level in the MODE you are using ( not in the test mode )

 

Arm the cameras and confirm on the live view page the 'running man' is dark/black outline ( instead of gray ) which means armed

 

--------------------------------------
Morse is faster than texting!
--------------------------------------
Ysabel
Luminary
Luminary

Maybe your camera no longer have a proper rule. Try to take out the batteries for 10 seconds then trigger a motion again. If cameras are still not detetcing motion, you may need to remove the camera from your account, unplug base for outlet and leave unplugged for about a minute, then re-sync your cameras. Try triggering motion, if still not able to detect motion, maybe there's a hardware problem on your camera so try contacting Arlo support.

 

🙂

Discussion stats
  • 2 Replies
  • 2015 Views
  • 1 Like
  • 3 In Conversation