Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera not recording

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Follower
Follower

I have adjusted the setting to maximum sensitivity as well as medium and my camera does not record. What am I doing wrong?

 

Model: VMC4030P| Arlo Pro 2 Wire-Free Cameraarlo.netgear.com | Web Site/App
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Guru Guru
Guru

Make sure you're adjusting the sense level in the MODE you are using ( not in the test mode )

 

Arm the cameras and confirm on the live view page the 'running man' is dark/black outline ( instead of gray ) which means armed

 

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Morse is faster than texting!
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Luminary
Luminary

Maybe your camera no longer have a proper rule. Try to take out the batteries for 10 seconds then trigger a motion again. If cameras are still not detetcing motion, you may need to remove the camera from your account, unplug base for outlet and leave unplugged for about a minute, then re-sync your cameras. Try triggering motion, if still not able to detect motion, maybe there's a hardware problem on your camera so try contacting Arlo support.

 

🙂

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  • 2 Replies
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