Arlo|Smart Home Security|Wireless HD Security Cameras

Camera goes offline randomly and won't reconnect. Have to do reset a few times to get them working.

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steele1003
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cameras will randomly go offline and wont reconnect. need to do a hard reset couple times to finally get them working. sync button does nothing. wifi signal is strong and proximity to base station doesn't make difference. not the same camera either.


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JessicaP
Arlo Employee Retired

Hi steele1003,

 

When your camera goes offline, what is the LED behavior on your camera(s) and/or Base Station? Also feel free to read this article to learn how to troubleshoot when your Arlo camera goes offline: My Arlo wire-free camera is offline; how can I troubleshoot it?

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