Camera Is Buffering Slow & Getting Black Screen In The Arlo App

[Cperry0716]

I unplugged and re plugged in my base station. I still have a buffering issue. Also I will get a good picture on the regular window off my app. But when I push button to make it wide screen the picture goes completely black. Seems like the cameras and base station are fine (only being 2 weeks old) I dont know why I feel it's this app on my phone. Any ideas?

[TomMac]

In order to see if it's the app or the system, go to    https://arlo.netgear.com/

test via a computer with browser