Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Bought 2 full set but cannot find subscription that allows 6 cameras at the same time?

Reply
Discussion stats
  • 4 Replies
  • 1361 Views
  • 0 Likes
  • 3 In Conversation
KOB006
Aspirant
Aspirant

It seems to be difficult to connect 6 cams to the Arlo 2 Pro.

I bought 2 full set with base, (1x2 cam & 1x4 cam) however I can’t seem to find the right subscription that allows me to use 6 can at the same time.
Any one who can guide me?
Kind regards
Kasper

1 ACCEPTED SOLUTION

Accepted Solutions
StephenB
Guru Guru
Guru

@KOB006 wrote:
Do you know which paid level I should update to?
I can’t seem to find the correct one

Premier would be the right level.  You'd get the 5-license subscription, and then add a single camera license to get the 6th camera.  Note the single camera license is half the usual price when combined with the 5-license plan.

 

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

 

Note your cameras are only 1080p, so the 2K recording in Premier doesn't apply to you.  However, it still is the appropriate plan, since there are no 1080p only plans at the moment.  Elite will of course work too, but since you can't do 4K recording you'd be paying more with no benefit.

View solution in original post

4 REPLIES 4
TomMac
Guru Guru
Guru

you can upgrade your basic account to a paid level and get all cameras on one account

 

OR

 

You can open two accounts ( diff pw/email ) and then share the second account to the first ( grant access )

--------------------------------------
Morse is faster than texting!
--------------------------------------
KOB006
Aspirant
Aspirant
Thanks TomMac
Do you know which paid level I should update to?
I can’t seem to find the correct one
StephenB
Guru Guru
Guru

@KOB006 wrote:
Do you know which paid level I should update to?
I can’t seem to find the correct one

Premier would be the right level.  You'd get the 5-license subscription, and then add a single camera license to get the 6th camera.  Note the single camera license is half the usual price when combined with the 5-license plan.

 

https://kb.arlo.com/88/What-are-the-available-Arlo-subscription-plans-and-how-much-cloud-recording-i...

 

Note your cameras are only 1080p, so the 2K recording in Premier doesn't apply to you.  However, it still is the appropriate plan, since there are no 1080p only plans at the moment.  Elite will of course work too, but since you can't do 4K recording you'd be paying more with no benefit.

KOB006
Aspirant
Aspirant
Thanks I have now updated with your recommendation and all 6 cams are working

Thanks
Discussion stats
  • 4 Replies
  • 1362 Views
  • 0 Likes
  • 3 In Conversation