Arlo|Smart Home Security|Wireless HD Security Cameras

Being Signed Out With Granting Access

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pumper703 Aspirant
Aspirant

I’ve had my Pro Cameras for 3 months now and I gave access for my wife to view them, so we both can view at same time. Well now when either of us log on the other is signed out. This just started with the latest update. Any ideas on how to fix it? It’s really frustrating,. thanks

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru TomMac Guru
Guru

Looks like the Grant access has been over-written...  FW update??

( this is normal bty for logging into primary account by two devices )

I would try and re grant access to the bride

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Guru jguerdat Guru
Guru

And make sure you both aren't trying to use the same credentials for the primary account by mistake.