Battery won't charge

[Lmcollins]

My batteries won't charge. None of them. I've switched out all the batteries and unplugged the main box and still nothing. I changed the charging cord and outlet. Any suggestions? We have the Arlo pro 2

[jguerdat]

Did you let the batteries completely die before attempting to charge them? Proactively charging when they get low is a good idea.

Try this FAQ to see if that helps. The key is to plug in and unplug multiple times to get enough charge into the battery to then properly charge:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do