Samsung Galaxy S21, Model SMG991U, Android 14, can't be checked for geofencing

[Jacob69]

 On ‎2023-10-02 11:45 PM,  @Nb540 posted "I'm having trouble adding my device as a trusted mobile device for geofencing. I can tick the box to add but it doesn't save. Have tried reinstalling app, changing phone name. No luck. It used to work so not sure what the issue is. Grrr"
I've this same exact issue and I didn't find a solution. Would you please repost the solution ? 

[ShayneS]

@Jacob69 

Which version of the Arlo app do you have installed?

[Jacob69]

Hello, the Arlo app installed on my Samsung S21 is version 4.14.6-28680, Released 06/18/24. Thanks 

[ShayneS]

@Jacob69 

I have escalated this for you and Support will be reaching out to you as soon as possible.

[Jacob69]

Many Thanks!