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Battery not charging

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  • ‎2019-08-01 10:13 AM
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Carmella
Aspirant
Aspirant
‎2019-08-01 10:13 AM
Can anyone tell me how to contact customer service? They hang up on me after about 5 minutes of being on hold waiting for someone to talk to in the first place & live chat isn’t working. My battery on one of my cameras is apparently dead because it won’t charge. I just bought the cameras in December. Also, the app kicked me out & I haven’t been able to get into it in months so I can’t even see what’s going on outside my house!
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TomMac
Guru Guru
Guru
‎2019-08-01 10:31 AM

First are you using the ORGINAL charger and cable ? Normal usb adapters will not charge the battery pack

 

Have you tried this ....

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

 

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Morse is faster than texting!
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