Arlo|Smart Home Security|Wireless HD Security Cameras

Base VMB4500r2 - Do I need subscription for an additional Pro2 camera?

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BillPa
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Aspirant

I just got a new (to me) Pro2 camera and I was able to get it synced with my VMB4500r2 base station... (blue lights blink fast) but when I try to access it I am seeing

"

This device is inactive.

A paid subscription is required to activate the device.

"

Is there a limit to the number of these I can have on my base without a subscription?   I have one on there that I could disable "in favor" of this one (which I basically bought as a "spare")... or is something else going on?  Something to do with the obsolescence plan maybe?  I'm wondering if I can use this camera at all without buying a subscription. 


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jguerdat
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Guru

The free 7 day plan is for 5 cameras or less. How many do you have?

BillPa
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Aspirant

I have 5 Pro2 cameras on the hub already... so it's probably objecting to adding a sixth.

I was hoping to use this new one as a spare (camera and battery), and was just checking to see if it worked OK. 

 

It sounds like I can test it by disassociating one of the existing 5 and replacing it.  

I just wanted to make sure they hadn't turned off the ability to add cameras *at all*, and I wasn't sure about the limit.

I think I got my answer.  Will try the test later today. 


BillPa
Aspirant
Aspirant

Thanks very much... I was able to delete one of my existing cameras and add the "new" one... so now I have a usable spare in case of failure... and also a new battery.  Really appreciate the help! 

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