Arlo|Smart Home Security|Wireless HD Security Cameras
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Base Station stopped broadcasting. Flashes orange constantly. Tried powering down.

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Cinnaron5
Aspirant
Aspirant

My base station has stopped broadcasting. The light flashes orange constantly. I have powered it down and back up, reset it, and completely disconnected everything but get the same results. I have started a case number in support (#41746018) and received an email saying they would respond in 1-2 working days but it’s been 5 today. Does anyone have suggestions on trouble shooting further or how to get them to respond?

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jguerdat
Guru Guru
Guru

What LED is amber? It helps to know what ALL of them are showing.

Cinnaron5
Aspirant
Aspirant
There’s only one LED on the front of the base station. It’s on the front below the Arlo name.
jguerdat
Guru Guru
Guru

Sorry, I saw you had selected the VMB4000 base but didn't notice the other selection.

 

The support FAQ here describes the different LED meanings:

 

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-base-station-mean

 

Basically, it would seem that your cameras have a poor connection to your base.

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