Base Station Firmware Update Request Timeout

[dennisb1683]

Getting a message on each of my 4 cameras that a firmware update is required for base station and camera with a green icon/button UPDATE BASE STATION.  I press that and and get a meesage "Base station firmware updating'.   After 10 seconds or so I get "The request timed out"

So I tried going directly to the Base Station in devices and going into Device Info to update the firmware.   I press the green UPDATE button and get the message "Triggering camera update ..."   And 10 seconds or so later I get the same "The request timed out".   

Any thoughts or suggestions?

[jguerdat · Accepted solution]

Try rebooting the base.

[Dannybear]

Have exactly the same issue today, base restarted with no change in behaviour. Now arlo may as well have bricked the system as I can’t live view anything.
I guess I have nothing to complain about now that it doesn’t work.

[dennisb1683]

I tried a restart from the mobile app to no avail.  But powering off the base station and then back on took care of the problem.  Not a comforting  thought if this happened while I would be away for any extended period.   Even though it’s back, one of the cameras is showing offline.  It’s been an on and off problem with this camera.  

[Davidddt]

What do you expect. The system is rubbish and the software is written by idiots!