Arlo|Smart Home Security|Wireless HD Security Cameras

Badge Notifications Not Resetting AGAIN

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Arlo Moderator
Arlo Moderator

Hi @Slschade

 

Is this occurring on an Android or Apple device?

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Aspirant
Aspirant

This is happening on my apple devices.  IPhone and iPad.

 

I can turn off all settings in the apple settings; however, that is a work around and does not show me how many times the camera triggered.

Model: VMB4540 | Arlo Pro 3 SmartHub
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Arlo Moderator
Arlo Moderator

@Slschade

 

Which version of the Arlo app or using and Which version of iOS is on your devices?

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Aspirant
Aspirant

I have an Arlo Pro 3 and my IOS software version is the latest, version 13.6.1.

Model: VMB4540 | Arlo Pro 3 SmartHub
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Arlo Moderator
Arlo Moderator

@Slschade

 

Which version of the Arlp app is on your phone?

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Aspirant
Aspirant

The version of Arlo on my iPad is 2.19.2

Model: VMB4540 | Arlo Pro 3 SmartHub
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Arlo Moderator
Arlo Moderator

Does this issue still occur with the badge counter not resetting with the Arlo app version 2.20?

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Aspirant
Aspirant

I turned the badge numbers back on through IOS settings and the counter seems to be working now.  I will let you know if It changes.

 

Thank you for keeping me updated.

Model: VMB4540 | Arlo Pro 3 SmartHub
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Arlo Moderator
Arlo Moderator

Hello,

 

This issue with the badge counter not resetting should now be resolved. Please download the latest version of the Arlo Mobile App v2.20

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Discussion stats
  • 58 Replies
  • 1124 Views
  • 2 Likes
  • 10 In Conversation