Arlo|Smart Home Security|Wireless HD Security Cameras

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Ctaus
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I have 2 x base stations in separate physical locations, and on different user Id's, however each user can access the other base stations via the app.

 

I just had the live feed on in one location, and audio and video was fine, BUT I could also hear audio from a camera on the other base station, even though the live feed for it wasn't on. After I stopped the live feed on the 1st camera I could still hear the audio on the 2nd camera.  To test this, I spoke to the 2nd camera, and after a delay, my voice was replayed through the app.  

 

Has anyone seen this before?

 

Very concerning, as the 2nd camera is in my house.

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Edinburgh_lad1
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This *might* be linked to what was already raised on this forum under the topic of video doorbell streaming in the background - check the wireless doorbell section.

 

This happens on my Ultra camera when you don't press the square (i.e. stop) after live feed, but close the app instead. When you re-open it (although this isn't very consistent), you can hear the audio, but it looks like the video is not being streamed.

 

One of the mods said they could replicate it, another couldn't, and the matter was considered closed because the one that couldn't was the community manager. To his defence, the issue occurs irregularly. 

 

The way to stop this from happening is to ensure that you press the square after live feed. Initially, you may have to do this for each camera as it's not possible to identify which one it is unless you recognise specific sound (like traffic, suggesting it's your camera facing the street etc).

 

This is the topic: https://community.arlo.com/t5/Arlo-Video-Doorbell-Wire-Free/Video-Doorbell-keeps-streaming-in-backgr...

 

The list of things one must remember to do for this system to work as intended is getting longer.

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