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						Just a heads up to those that find their record and snapshot buttons disabled when using the arlo web portal interface.
Occurs on chrome and edge browsers, clearing cookies and data has no effect.
No issues using the iOS mobile app.
	
			
				
		
			
			
			
			
			
			
		
		
		
	
	
	
Occurs on chrome and edge browsers, clearing cookies and data has no effect.
No issues using the iOS mobile app.
Solved! Go to Solution.
		
			
				
						
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@Dannybear wrote:
Just a heads up to those that find their record and snapshot buttons disabled when using the arlo web portal interface.
Occurs on chrome and edge browsers, clearing cookies and data has no effect.
No issues using the iOS mobile app.
I am not seeing this with Edge (just tried it with both an Ultra and a Pro 2 camera).
			
	Message 3 of 4
		
	
				
		
			
					
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@Dannybear wrote:
Just a heads up to those that find their record and snapshot buttons disabled when using the arlo web portal interface.
Occurs on chrome and edge browsers, clearing cookies and data has no effect.
I am not seeing this with Edge (just tried it with both an Ultra and a Pro 2 camera).
			
	Message 2 of 4
		
	
				
		
			
					
    3,073
				
		
	
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@Dannybear wrote:
Just a heads up to those that find their record and snapshot buttons disabled when using the arlo web portal interface.
Occurs on chrome and edge browsers, clearing cookies and data has no effect.
No issues using the iOS mobile app.
I am not seeing this with Edge (just tried it with both an Ultra and a Pro 2 camera).
			
	Message 3 of 4
		
	
				
		
			
					
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						Stephen,
Thanks for checking, seems likely at my end then.
		
		
	
	
	
Thanks for checking, seems likely at my end then.
			
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