Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo pro base station reset but can't sync cameras with base station any more?

Reply
Discussion stats
  • 2 Replies
  • ‎2019-04-25 01:47 PM
  • 892 Views
  • 0 Likes
  • 2 In Conversation
Jim10
Aspirant
Aspirant
‎2019-04-25 01:47 PM

My Arlo Pro2 cameras stopped recording on 17th April, so I read on here to reset base station (VMB400) but my cameras will not sync now?

Labels:
0 Likes
Reply
Message 1 of 3
892
2 REPLIES 2
JessicaP
Arlo Employee Retired
‎2019-04-26 02:34 PM

Hi @Jim10,

 

Try to read article to make sure that your Arlo Pro 2 cameras are synced properly with your Base Station: My Arlo camera will not sync with my SmartHub or base station; how can I troubleshoot it?

0 Likes
Reply
Message 2 of 3
859
Jim10
Aspirant
Aspirant
‎2019-05-03 08:48 AM

Thanks for your help but Arlo have replaced one of the cameras that have been causing the problem.

 

Regards 

 

Jim

0 Likes
Reply
Message 3 of 3
823
Discussion stats
  • 2 Replies
  • ‎2019-04-25 01:47 PM
  • 893 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.