Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro 2 night vision is like a fog. Checked lens and changed battery.

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Danielle_6742
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At night the IR light comes on but all you can see is a white fog. Checked the lens changed the battery. Not sure what to do

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Danielle_6742
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We actually pulled our silicone skin off of it and it is now working great! Problem solved!

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jguerdat
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Screenshots of both day and night views would be useful. It may be moisture on the lens or the IR is reflecting from a nearby surface, "blinding" the camera.

Danielle_6742
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Here is the camera at night and the IR light is on.
8829C484-5D16-49C7-B2EB-BBE37F5A1311.png
Danielle_6742
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Here the same camera during the day.
DCA39A4F-93EB-4CC8-A351-ED5936E0A13C.png
jguerdat
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Guru

Well, definitely not a nearby object. I believe the issue is the distance - the IR LEDs won't light up large areas. There may also be dew on the lens exacerbating the issue. What happens if you turn on any outdoor lights and record?

Danielle_6742
Aspirant
Aspirant
We actually pulled our silicone skin off of it and it is now working great! Problem solved!
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