Arlo pro 2 flashing blue and amber, wont connect

[Nwaterpolo]

Arlo keeps flashing, I've removed battery, reset with the sync button. Followed all the guides. It still just starts flashing for about a minute, goes dark, then does it again.

[Streak2]

Alternating blue/amber usually means a software update is in progress or the camera is resetting.

https://kb.arlo.com/642/What-do-the-different-LED-behaviors-on-my-Arlo-camera-mean

Remove the camera using the app.

If you press the sync button does it start flashing blue? If so then press the sync button on the base and see if the camera connects indicated by a fast flashing blue after a short while.

[Nwaterpolo]

It does not start flashing blue, if I hold down sync, it keeps flashing blue and amber and then after a while all the lights turn off, then they turn on again flashing blue and amber

[ShayneS]

Does the same occur when plugged in with the power cable? 

[Nwaterpolo]

Yes, with or without being plugged in

[ShayneS]

Have you tried to perform a factory reset with it attached to power and battery separately? 

https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

[Tommygunn01]

I have the same issue.

Flashing amber and blue light.

Where to?

[ShayneS]

@Tommygunn01 Have you tried to perform a factory reset with it attached to power and battery separately? 

https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

[Tommygunn01]

Hi, yes, I have factory reset.

[ShayneS]

@Tommygunn01

This LED pattern is supposed to indicate a firmware update in progress. Does the camera come online after a while? How long does the LED pattern last?