Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2024-03-24 09:24 AM
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Bunny-bee778
Aspirant
Aspirant
‎2024-03-24 09:24 AM

I have deleted friend from my Arlo Pro 2 but they still get all of the alerts, I have changed email address and password but that didn’t help either.Anyone else have this issue?

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-03-26 08:46 AM

Hi @Bunny-bee778 

 

Are you still experiencing these symptoms? 

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Bunny-bee778
Aspirant
Aspirant
‎2024-03-26 12:11 PM

Firmware.   1.21.1.0_4302_9611cf3

Hardware.   VMB4000r3

Serial number.    4RC38976A017F

 I have deleted him off the account but he says he is still getting alerts when there is any motion there. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-03-26 03:46 PM

@Bunny-bee778 Just to be clear, the user is not in the granted access list anymore? 

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Bunny-bee778
Aspirant
Aspirant
‎2024-03-26 04:03 PM

Shayne

  No he was removed from the granted access list last year!

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