I just updated to the latest Arlo app v2.7.9 on my iPhone 6+ running iOS 12.3.1. Now when I view a video and tap the delete trashcan icon in the lower left corner, all of the video thumbnails for that camera disappear instead of just the one I was viewing.
A workaround is to view all the videos before tapping the trashcan so you see what's on the videos before they all vanish.
This did not happen with the Arlo app v2.7.7 just before I updated so it's definitely a bug in v2.7.9.
Solved! Go to Solution.
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Just got a 4 cam package over the weekend. Have the same issue. Annoying. When I want to delete files, I have resorted to using my Arlo acct/admin on desktop/computer to handle deleting of files. No issues there/works fine.
Lately when I clear a video after watching, all my videos are deleted from my library. I’ve reset both cameras and the base station and reinstalled the Arlo app with no change. This just started happening a couple of days ago. Any ideas?