Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo camera not charging

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Candacem15
Follower
Follower

This is the 4th time I’ve had to buy new Arlo outside cameras. Never fails once the 4mth hits they stop charging. These have before biggest waste of money. 

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jguerdat
Guru Guru
Guru

Letting the battery totally die is a likely scenario - proactively charging them works much better. Use this procedure to see if you can get them charging - the key is to plug in and unplug many times until the battery has enough charge to then charge normally.

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

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3 REPLIES 3
jguerdat
Guru Guru
Guru

Letting the battery totally die is a likely scenario - proactively charging them works much better. Use this procedure to see if you can get them charging - the key is to plug in and unplug many times until the battery has enough charge to then charge normally.

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

hiesha22
Aspirant
Aspirant

Would like to buy new camera 

BrookeN
Arlo Moderator
Arlo Moderator

@hiesha22 can I help you with your question regarding a new camera?

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