Arlo|Smart Home Security|Wireless HD Security Cameras
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Adam85282
Guide
Guide

Three Pro and five Pro 2.  Basestation is "offline" with amber light flashing.  My internet connection is perfect.  I can even watch my cameras LIVE through a browser but when I try to access the base station settings the whole operation shuts down and says it's offline.  Cameras have not been recording motion.  

 

It's been like this for nearly two days.  I tried the trouble shooting tips all the way through, short of a hard reset because frankly I'll return it before i re-sync all my cameras.

 

Thanks

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Adam85282
Guide
Guide
Factory reset worked. I'm returning all my pro 2 cameras to Costco. The base station can't handle 8 cameras.

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jguerdat
Guru Guru
Guru

WHAT amber light is flashing?

Adam85282
Guide
Guide

The light on the right is amber

Adam85282
Guide
Guide
Factory reset worked. I'm returning all my pro 2 cameras to Costco. The base station can't handle 8 cameras.
JamesC
Community Manager
Community Manager

Adam85282,

 

When using more than 5 cameras there are a couple things to note. You would need a subscription plan to support beyond 5 cameras (Premier or Elite) and the base station will support simultaneous streaming of a maximum of 5 cameras.

 

JamesC

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