Arlo app no longer saves password. Keeps asking for password every time I log on.

[SheShe8645]

About a week ago, Arlo app started asking for my password EVERY-TIME I looked at it. Is this a feature or bug?

If it’s a feature and you need feedback.

I HATE this feature. <———- feedback. 

[michaelkenward]

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@SheShe8645 wrote:

About a week ago, Arlo app started asking for my password EVERY-TIME I looked at it. Is this a feature or bug?

Where do you see this? A browser? An app?

About a week ago Arlo forced "2FA" on us. Maybe this is what you are seeing.

What is two-step verification and how do I set it up?

Sadly, the latest implementation of 2FA is far from perfect. It does not play nicely with browsers on a PC. It is supposed to remember the device for a week or so. In reality it sometimes forgets after a day or two. And you have to do it on every browser you run, rather than the PC itself.

[SheShe8645]

Thanks for the reply

This happens with both browser and app. I use phone and iPad only. 
I figured it was a 2 step verification annoyance. 
Constantly asking for Touch ID, and/or password

Am I tortured by this security “feature” forever? Can I turn it off?

[michaelkenward]

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@SheShe8645 wrote:

Am I tortured by this security “feature” forever?

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Probably.

You are not alone in wanting to turn it off.

[StephenB]

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@SheShe8645 wrote:

Constantly asking for Touch ID, and/or password

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Did you configure them as trusted devices?

[SheShe8645]

I’ve been asked to make trusted several times and I’ve said yes. It’s like everything related to logging in is wiped out when I close the app. 

[michaelkenward]

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@SheShe8645 wrote:

I’ve been asked to make trusted several times and I’ve said yes. It’s like everything related to logging in is wiped out when I close the app. 

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Is it the phone or the Arlo app that demands attention?

Mine demands a fingerprint whenever pick it up. Likewise the app.

[SheShe8645]

Arlo app. It just started about a week or so ago. I think it’s something to do with the website made it mandatory to have 2 step verification or whatever it’s called.
Wish I could turn it off.