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Latest Arlo app for Android (2.6.1_22700)
Using Arlo app on a notched phone, the bottom 1/4 of the screen is displayed black always.
This issue did not occur in the previous version.
Please fix and update.
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Online and Mobile Apps
10 REPLIES 10
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I have a Pixel 3 XL that I just bought without any problem. Have you reinstalled the app?
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Thank you for you advices.
I deleted Arlo app and app cached files and re-installed, but same issue occurs...
I deleted Arlo app and app cached files and re-installed, but same issue occurs...
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What phone and OS?
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My phone is Oneplus 6.
Android 8.1.
Android 8.1.
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Have you tried a different device?
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Yes.
Same issue occurs on Xiaomi Mi 8.
Same issue occurs on Xiaomi Mi 8.
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I can only guess that it's unique to those devices for some reason. Open a case with support here to raise awareness.
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lostintime,
Can you take a screenshot with both phones so we can see how this is displaying on your devices?
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.
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Like this.
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