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Hi,
I just have received new Arlo Pro 2 base system with 4 cameras and tried to register them as per the warrany instruction, however, none of serial numbers are not recognised (https://www.netgear.com/mynetgear/registration/login.aspx).
FAQ suggest I need to go to Arlo Portal, but I can't find any registation menu. 😞
Can anyone please help? Thanks.
Solved! Go to Solution.
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Thanks. Just spoke to one of tech staff and was told once I install the base system, it will be auto registered at their system except cameras, however, when there is issue with any camera, I can contact them based on the base system. Thanks.
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Since Arlo recently separated from Netgear, I don't believe that Arlo has a device registration process. Save your receipts.
Brian
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Have you tried contacting customer support regarding this issue? I have attached the link below for you - Arlo Tech Support
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thanks for your reply 🙂
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Thanks. Just spoke to one of tech staff and was told once I install the base system, it will be auto registered at their system except cameras, however, when there is issue with any camera, I can contact them based on the base system. Thanks.
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