Arlo Pro not charging

[Cass1141]

Can anyone help
My Arlo Pro is not charging. I have had it for about a year and when I try to charge it, the amber light flashes every few seconds but it won’t charge. Is it time for a new battery or is it my charger?

[TomMac]

try this....  step 7 is important

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[Cass1141]

Thank you for your reply. I keep trying this, but it is still not charging. Any other suggestions?
I’ve even taken the battery out for a couple of days, then repeated the steps.
It was working fine, then it went from 50% charged to 0% that’s when I discovered the problem

[TomMac]

Try above... but in the end it could be the battery.

if you have more than one, try a battery swap.

If less than a yr,  put in for a warranty claim thru Arlo support