Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 won't record motion. Tried deleting camera and adding back and removing battery.

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Mr-Tigs
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My camera stopped recording Sept. 3, 2020. Ive taken the battery out , putit back in . Nothing ....
I deleted the canera , added it back to the base .
Nothing ....
Ive resynced it twice if not three times .
Nothing .
Took the battery out three more times put back in .
Nothing .
Is this a bad camera . It was working just fine until Sept 3 . Bought it back on Dec 2019.
What should i do next ?
Thank you.

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jguerdat
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Guru

Are you using a custom mode? When removing and resyncing you must add a rule for the camera into any custom mode again. Only the Armed mode automatically gets a rule.

 

If that's not the problem, use the Contact Support link at the bottom here for possible faulty hardware.

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